En produkt från TellAR
Restaurants & Food Service

Your phone line,
fully staffed. Always.

Friday night. 50 covers in, kitchen at full capacity, phone ringing non-stop. Our AI answers every call — takes the order, books the table, handles delivery — so your staff can focus on the room.

📞 97% of calls answered
🕐 <1s response time
🍽️ POS integration included
🌍 Swedish, English, Arabic
The problem

Phone calls are costing you money
you don't know you're losing

Swedish restaurants miss 30–40% of inbound calls during peak hours. That's not a phone problem — it's a revenue problem.

📵

Orders lost at peak hours

Between 17:00–20:00 on weekends, calls go unanswered while your team manages the floor. The customer hangs up and orders from someone else. You never know it happened.

😤

Staff pulled in two directions

Every time a staff member answers the phone, a table waits. During a full service, the phone becomes the problem — not a tool. Morale drops. Mistakes happen.

🔄

Same questions, every night

"What's on the menu?" "Do you have gluten-free?" "Can I book for 6 this Saturday?" Your staff answers these dozens of times a week. That's expensive time spent on zero-value work.

The solution

AI that handles calls
like your best employee

We build a custom voice agent trained on your menu, your booking rules, and your way of talking to customers. It answers every call, asks the right questions, and sends the order straight to your kitchen system.

  • Knows your full menu

    Every dish, size, modifier, allergen, and daily special. Updated in real time when you change the menu.

  • Takes table bookings

    Checks live availability, confirms the reservation, and sends a reminder SMS 2 hours before — without any manual work.

  • Upsells naturally

    Suggests sides, upgrades sizes, mentions tonight's special. Not pushy — conversational. Adds 15–25% to average order value.

  • Hands off when needed

    If a caller is frustrated or the request is genuinely complex, the agent transfers to your staff with a full summary of the call so far.

Call flow — what happens when someone rings
1

Customer calls your number

Your existing number — no change required. The AI answers within 1 second in Swedish.

2

Intent detected

Order, table booking, delivery query, or general question — classified in real time.

3

Menu matching + NLP

"One large pepperoni" → matched to your exact menu item, including size and price. Handles phonetic mishears ("pepperronni", "peppranoi").

4

Order confirmed + pushed

Order confirmed verbally with the customer, then pushed to your POS via webhook. Kitchen ticket prints automatically.

5

SMS confirmation sent

Customer receives order summary + estimated time. Call log saved. Your dashboard updates in real time.

What you get

Measurable results from week one

These numbers come from our active deployments. Your mileage will depend on your current call volume.

95%

Reduction in missed orders

Every call answered, even at 21:30 on a Saturday. No order falls through because the line was busy.

<30s

Order to kitchen ticket

From call answered to ticket in the kitchen queue. Faster than a human can write it down and type it in.

+20%

Average order value

Consistent upselling — every order, every time. The agent doesn't forget to mention the garlic bread.

24/7

Availability, zero overtime

Late-night calls, early bookings, holiday periods — the AI doesn't clock out. No extra staff cost.

Investment

What it costs

Scoped per restaurant. Price depends on menu complexity, POS system, and call volume. This is the typical range.

Setup & deployment

€5,000 one-time

Includes: agent build, menu training, POS integration, go-live support


  • Custom Swedish NLP model trained on your menu
  • POS integration (Trivec, Lightspeed, Slurp, Square + others)
  • Phone number routing setup
  • Real-time dashboard
  • 2 weeks of post-launch support included

Monthly retainer

€300 /month

Ongoing: hosting, updates, retraining, support


  • Unlimited call minutes
  • Menu updates on request
  • Monthly performance report
  • Model retraining as your business evolves
  • Email support, 48h response

⏱ Setup time: 2–4 weeks from signed contract to live calls
📋 No long-term lock-in — monthly rolling after the first 3 months
Ready to stop missing orders?

Let's build your
restaurant AI agent.

30-minute call. We'll look at your current call volume, your POS, and give you an honest assessment of what the ROI looks like for your specific restaurant.