Patients call at 07:15. They call at 22:00. They need to rebook, cancel, ask about prep instructions. Our AI handles every one of those calls — books the slot, sends the reminder, reduces the no-show — so your team can focus on the patients in the room.
The average clinic receptionist spends 40% of their day on calls that follow an identical pattern. That's not a staffing problem — it's a workflow problem.
A 20–30% no-show rate is normal for clinics without automated reminders. Each missed slot is a lost appointment and a hole in your schedule that's nearly impossible to fill last-minute.
A typical booking call takes 3–5 minutes. Multiply that by 40 bookings a day and your receptionist spends 2–3 hours on calls that could be handled in seconds by AI.
Patients don't only need to book during your 08:00–17:00 window. After-hours calls go to voicemail — and many patients just move on or don't call back.
We build a voice agent integrated with your booking system. It answers every call, books the slot, collects the pre-screening info your clinicians need, and sends reminders that actually reduce no-shows.
Checks live availability, confirms the slot, and adds the booking directly to your calendar system — no double-entry, no lag.
Asks the intake questions your staff currently ask on every call — reason for visit, insurance, referral — and logs the answers before the patient arrives.
Automated reminders 24 hours and 2 hours before the appointment. Patient can confirm, cancel, or rebook — all without calling back.
When a patient cancels, the agent immediately contacts the next person on the waitlist. Fewer empty slots. Better utilization.
AI answers in Swedish within 1 second. Identifies returning vs. new patient.
Book new appointment, reschedule, cancel, or general query — detected from the patient's first sentence.
AI asks relevant intake questions, checks your live calendar, and offers available slots.
Appointment written to your calendar. Pre-screening notes attached to the patient record.
SMS at 24h and 2h before. Patient can confirm or cancel via reply — no call needed.
Healthcare deployments typically show results within the first 30 days. Here's what to expect.
Automated reminders with confirmation requests reduce no-shows significantly. Cancellations get filled from the waitlist automatically.
Routine booking calls, reminders, and cancellation handling — removed from your receptionist's plate entirely.
Patients book at 07:15 or 22:00. Your schedule fills up even while your clinic is closed. No after-hours voicemail drop-off.
All voice data processed within EU infrastructure. No patient data stored without consent. DPA agreement included.
Healthcare integrations are slightly more complex due to compliance requirements and booking system variety. This is the typical range for a clinic of 3–10 practitioners.
Includes: agent build, calendar integration, GDPR setup, go-live support
Ongoing: hosting, updates, compliance maintenance, support
30-minute call. We'll review your current booking workflow, your system, and tell you exactly what the implementation looks like for your clinic.